by Vishal Mehta
January 24, 2011
Usability Characteristics
Of the usability characteristics, effectiveness is often confused with efficiency; but they are not the same. Efficiency is concerned primarily with how quickly a task can be completed. Whereas effectiveness, as we saw in the last feature, concerns itself with completeness and accuracy of a task. ISO 9241 defines efficiency as: The total resources expended [...]
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by Vishal Mehta
January 21, 2011
Usability Characteristics
The first of the five usability characteristics – EFFECTIVE. Effectiveness is measured by the completeness and the accuracy with which the intended users achieve their specific goals. The typical characteristics of an effective user interface are: clear terminology – in the user’s language and appropriate to the task good, comprehensible choices on screen easy navigation; alternate [...]
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