User Expression

Don’t Say LOL To Grammar

by Vishal Mehta April 4, 2012 One Tiny Advice

I remember 1997 as the year when the number of Internet mail and chat messenger users exploded – I being one of them. I admit being a little late in joining the bandwagon of daily communication over Internet. What followed was a forced abandonment of Grammar when chatting with friends or writing casual mails. People [...]

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Cutting Edge Usability With Gillette Fusion

by Vishal Panchal November 15, 2011 Usability

Let me begin by saying that I am a Gillette user. Have been, since the time I could shave. I have always admired the way they went about hacking their own products with newer, better alternatives. And they weren’t just adding the number of blades to the… well razor blade to develop markets! Here in [...]

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Nokia Clicks In Hi-Res Sequence

by Vishal Mehta November 9, 2011 Applications

My brother recently purchased Nokia-C6. As in other phones, the camera quality is nice – which allows us to conveniently “forget” the digital camera at home, while going out places that are picture-friendly! In exploring further, he was pleasantly surprised by finding a “Sequence” mode option in Camera settings – this like most digital cameras [...]

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Steve Jobs – The Usability Man Speaks!

by Vishal Mehta October 10, 2011 People

You have inspired and delighted us all, and will always continue to do so. RIP Steve. “Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.” “Being the richest man in the cemetery doesn’t matter to me … Going to bed at night [...]

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‘CTRL+ENTER’ Is Not User Friendly

by Vishal Mehta September 15, 2011 Usability

Until sometime back, not typing a complete website address on a browser was cool and time-saving. Almost everyone had adopted the super short-cut of pressing CTRL+ENTER after typing the name of the site, to have the browser automatically complete the .COM and land on the correct site. We can see why somebody decided to have [...]

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Service Recovery is User Friendly

by Vishal Mehta July 15, 2011 Business

How often do you admit your mistakes? Are you convinced about the fallacy that accepting your mistakes would make you appear weak? Get out of this subconscious or conscious mindset. If you’re in service industry, you’ll either know or realize that humility is the key to retain loyal customers. You will make mistakes; that’s fine. [...]

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The Unsung Nuisance

by Arpit Shah June 16, 2011 User Experience

I am of the opinion that a ‘saturated’ situation enables us to understand a situation to its fullest detail and examine the flaws. For example, all luxury cars are tested at full throttle in a simulated environment to understand if there are any issues/digressions from their stipulated targets. I am also of the opinion that [...]

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5 steps & 9 seconds

by Arpit Shah June 13, 2011 User Experience

Smartphones, as the name suggests, are meant to be smart. True, I said, after purchasing Samsung‘s Galaxy III five months back, post a recommendation from Chip Magazine’s Technology Editor, Anand Tuliani. What smartphones have done on the ‘usability’ front is absolutely remarkable. Right from syncing contacts all across social media & corporate ID platforms to [...]

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Usability at Traffic Signals

by Vishal Panchal June 8, 2011 User Expression

The other day, I was on my way to meet a friend and I crossed the signal just as it turned yellow. My fault. Theoretically, ideally and even practically, my fault. While I can go on with reasons why slamming the brakes as the signal turned yellow would have been a near disaster etc etc [...]

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Show the Password on My Mobile

by Vishal Mehta June 7, 2011 User Experience

Mobile Internet/Data usage is on the rise. I also am part of this revolution, where more and more sites and applications that were accessed via my laptop, I now access those on my BlackBerry. Smart phones are quite high when it comes to usability and user experience. However, one aspect that has intrigued me about [...]

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