Noise or Spam in EMail

Do you fall prey being a passive part of a lengthy and irrelevant Email conversation? You are in the CC and once in a while you may have something to comment (just with the fear of not being asked about the silence). Don’t you wish there were an easy way to “mute” the thread, without deciding to tell others to exclude you, or to irreversibly delete the thread?

What’s the cost of your time spent on detecting and clicking your way through rules to manage your mailbox? Daily? That too, attending to the thread twice – one on your machine and another on your Mobile.

spam_cartoonGMail has provided a fantastically usable solution for victims like you.

Here goes…

  • First, you need to activate the “keyboard shortcuts” if you haven’t already; the default setting is OFF.
  • Select the conversation you want to “Mute”, and press ‘m’
  • Voila! The quickest and gratifying way of reducing noise; keeping muting away…
  • (Go ahead, you can take a few minutes break doing the needful…and then revisit this page to see how to un-mute if required!)
  • Welcome back! If you feel being missed out on some irrelevant action or if you accidentally muted something of importance, here’s what you do. In the search box, type: “is:muted” and click Search icon. You get access to all your noise and you can pick any conversation to un-mute by clicking a menu item from “More” button.

I just found this a few days back and thought of trying it first before sharing my user experience of the noise-filter. Yes, speaking of filters, for advanced users of GMail, all your filter rules are still applied to your muted conversations – so no need to rework your options.

GMail official support page – discusses the feature at length here.


Vishal Mehta

Vishal Mehta

Vishal Mehta is a UX professional, hands-on designer and coder. He is a consultant to product companies in San Francisco Bay Area. He loves to play chess and design solutions in spare time. He ran a UX company, IDYeah Creations for six years in India. His expressions can be found on popular platforms like UX Booth, Technorati and SAP Community Network.

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