2010

Free Website Contest on World Usability Day.

by Vishal Mehta November 11, 2010 Business
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Principles of User Interface Design

by Vishal Mehta November 10, 2010 Usability

from the theory of Larry Constantine and Lucy Lockwood in their usage-centered design, the principles are: Structure Principle organize the user interface purposefully make it meaningful and useful based on clear, consistent models apparent and recognizable to users put related things together; separate unrelated things differentiate dissimilar things, make similar things resemble one another Simplicity [...]

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People Focus

by Vishal Mehta November 9, 2010 Business

inspired by one of my mentors, Thomas Ewe. People. We are in the people business. We may be software, consulting, and services vendor, but make no mistake; we are in the ‘people’ business. People make our world tick. We group people in two: External and Internal. While outsiders are very important to us, insiders are [...]

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Competition

by Vishal Mehta October 27, 2010 Business

inspired by one of my mentors, Thomas Ewe. Competition; in the truest sense of that word, we have finite. But if we extend the definition of that word, to include anything or anyone that has the ability to stop us; then we have a ton; (i.e. Challenges.) And so, for each that is identified; through [...]

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Usability and Re-usability

by Vishal Mehta October 25, 2010 Business

Why Re-use? We are faced with the challenge of adapting to an increasingly complex software world with yesterday’s tool sets and standards. Internet, social media, e-commerce, supply-chain re-engineering, CRM, etc. are all contributors to the growing demands on today’s developer. Conceptually, the perfect system would be one in which we would reuse our software, describe [...]

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Paradigm Shift

by Vishal Mehta October 21, 2010 Usability Dimensions

Preamble. Recently, had this interesting discussion with one of my mentors, regarding how the focus has seen itself changing teams in a software landscape – observed over 15+ years. How Theoretical Innovation Would Kill Practical Usability? My mentor gave me a great example where he was the eye-witness. Many years back, he was involved in [...]

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Case Study: White Labeling

by Vishal Mehta September 16, 2010 Usability

Background Early 2007 was when this Global Leader in Technical Support and BPO Operations Company envisioned a fully integrated Tech-Support Portal. The underlying value proposition to their clients was to have a channel to provide inexpensive support to the end-customers, by cutting down on the expensive mode of support – voice, email and chat. January [...]

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Business Value of Usability in IT

by Vishal Mehta September 13, 2010 Business

Recession or otherwise, there is an imperative need for the creation and deliverance of business value within companies. Businesses constantly look for ways of creating efficiencies, increasing productivity, streamlining processes, and reducing waste. They need to achieve more with less people. They need to identify and implement solutions bringing maximum value, while minimizing or eliminating [...]

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Your Web – Your Reflection.

by Vishal Mehta September 8, 2010 Brand Identity

It’s your Reflection. Picture yourself at a public place. The way you dress, behave, speak, act is with the belief that hundreds of eyes are on you. More often than not, yes? And rightfully so. You’re applying your thinking well in conducting yourself as a brand – your personal identity. Let’s borrow this philosophy and [...]

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